Once you identify the program that is causing Outlook to remain loaded, check their support site for updates and additional information, or disable or uninstall the add-in.
Norton Antivirus with e-mail scanning and script blocking enabled.Panda AntiVirus Outlook Plug-In (pavexcli.dll).The antivirus programs that can affect Outlook include, but are not limited to, the following programs: It's perfectly safe to disable this setting - it gives you advanced warning of viruses but as long as you can control your urge to open every attachment you receive, you'll be just as safe with it disabled. Disable email scanning and Outlook should close correctly. See Disable Add-in or uninstall the software.Īdd-ins | How to Disable Add-ins | Other Causes | Developer Information | Tools | More InformationĪntivirus programs that support scanning email for viruses will tend to keep Outlook open. However, the culprit on your computer may be a different program. This list is intended to give you an idea of what types of programs will cause Outlook to remain running, most often Fax software, anti-spam or anti-virus software, or PDA sync software. This should eliminate most of the problems with Outlook not closing and the need to check the *.pst file on the next start in addition, newer versions of Outlook are "better" about checking the data file for errors.īelow is a list of software known to cause problems in all versions of Outlook. Select the Processes tab and look for Outlook.exe in the Image Name column.īeginning with Office 2007 SP2, Outlook addresses the problem and forces Outlook to close (most of the time), but you may need to wait a few minutes. Not sure how to open Task Manager? Right click on the Windows Taskbar and choose Task Manager.
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